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Information for Flex Users

Visma Connect and Public Cloud Azure

Do you have questions about the new authentication solution Visma Connect, two-factor authentication, or the move to the Public Azure Cloud? Here you'll find everything you need to know

For Administrators

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Easier Login with Visma Connect

Here's how it works. A detailed description and step-by-step guide for you as an administrator in Flex HRM.

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Provisioning of Users after Migration

If an employee missed the setup and couldn't verify their email, the administrator can send them a verification message.

End-User Instructions

Frequently Asked Questions about Azure and Visma Connect

What is a public cloud? And what is Azure?

The public cloud is a service where a cloud provider manages hardware, software, and infrastructure, making operations simpler. Typically, you access the software online through a subscription, known as SaaS (Software as a Service). Common public cloud services include Office 365, Google Workspace, and Slack.

Azure is Microsoft's cloud platform, offering data storage, servers, and applications online. It's flexible, scalable, and secure, used by organizations worldwide for everything from small apps to complex business systems.

When will my company be moved to Azure?

According to the current schedule, all companies will move to Azure in 2025. First, companies already using our existing cloud solution will transition, followed by those using their own servers or managing their own operations. We will provide information well in advance before your company is scheduled to move.

Where will our data be stored?

All data will continue to be stored in Sweden and within the EU. This ensures we comply with local laws and regulations, keeping your company's information protected with the highest security standards.

We use Flex Lön (Classic). Will it be affected by the move to Azure?

No, Classic Lön will not be affected by the move to Azure, except that integrations between Classic Lön and Flex HRM may need to be reviewed during the transition. However, we recommend that your company migrates to Flex HRM Payroll, which is a future-proof alternative to Flex Lön.

How do we verify our email addresses?

To start using Visma Connect for authentication, all Flex users need to verify their email addresses. It's quick and easy, just follow these three steps:
1. Enter your email address under My Details (My Profile > Security and Login).
2. Copy the code from the email sent to your address.
3. Enter the code from the email under My Details.

Who should I contact if I have questions about agreements related to Azure and Visma Connect?

If you have questions about your contract related to Azure and Visma Connect, please contact our sales department. Your dedicated salesperson will gladly assist you and ensure you receive the necessary information.

We use SSO today – how will our login process be affected?

You will still be able to use SSO even after the move to Azure.

How will our API integrations be affected by the transition to Azure?

During the transition to Azure, no immediate action is required from customers already using our hosting solution. Once your company has been migrated, the old API URL will continue to function for a period of six months. After this period, the URL will be deactivated, and by then you must have switched to using the new URL.

For customers who currently host Flex HRM themselves, you will need to start using the new URL at the time of your migration to our Azure-based hosting environment. To simplify the transition, you can set up a redirect from the old URL to the new one.

The new URL for the Flex HRM API is:

https://api.flexhrm.com/help

The documentation can be found here: https://api.flexhrm.com/help

Is it possible to change the email address associated with Visma Connect?

An employee used a personal email instead of the company email to link their HRM account to Visma Connect. How do we change it?

Remove the connection:
An administrator with access to the "Users" view must first remove the current Visma Connect link.

Connect a different email address:
If you are still in the provisioning period (preparation phase, before the move to the public cloud is completed), the user will see a banner at the top of Flex HRM once the connection is removed. The user can then go to My Profile > Security and Login to reconnect with the correct email address.
If you are already using Visma Connect for login, the administrator can manually update the email address: Enter the new email address for the user in the "Users" view. Send a new verification email to the new address.

Complete the connection:
The user clicks the link in the verification email to confirm the email address.

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